ECG cautions customers against tampering with new smart metres

The Electricity Company of Ghana (ECG) has issued a stern warning to customers against tampering with the newly installed smart meters, emphasizing that the company is equipped to detect any illegal activities.
The Managing Director of ECG, Samuel Dubik Mahama, made this clear during the launch of a comprehensive meter replacement exercise in Accra East, as part of the company’s ongoing efforts to curb revenue losses and enhance operational efficiency.
“Please, these meters are smart meters. They are MMS compliant, and they are very visible on our dashboard in our offices. Please do not tamper with these meters because we will know,” Mahama cautioned.
Mr Dubik Mahama addressing journalists
His remarks come in response to rising concerns about illegal connections and meter tampering, which have significantly contributed to the company’s revenue leakage over the years.
Illegal electricity connections have been a persistent issue in Ghana, with some customers bypassing meters to avoid paying for electricity.
This not only results in substantial financial losses for the ECG but also affects the quality and reliability of power supply to law-abiding customers. In an effort to address this, the ECG is undertaking a project to replace approximately 1.5 million meters nationwide.