MTN Momo Fraud: Remain calm as we work to resolve it – Communications Ministry
The Ministry of Communications, Digital Technology and Innovations has urged all customers of MTN to remain calm after its attention was drawn to a cyber breach affecting about 5,700 MTN customers.
The Ministry said it is working to establish if there are any breaches on the part of the Mobile Network Operator.
“The Ministry urges all customers to remain calm as we work together to resolve the issue and keep the public updated,” a press release issued in Accra on Tuesday 29th.
“The Ministry is working closely with the Cyber Security Authority (CSA), the National Communications Authority (NCA) and the Data Protection Commission (DPC) to investigate the potential breach,” it assured.
Earlier, MTN Ghana announced that a recent cybersecurity incident has affected the data of approximately 5,700 of its customers.
In a press release issued on April 28, 2025, MTN Group stated that while their platforms remain fully operational, they are taking the matter seriously and are closely monitoring the situation.
According to the release, MTN is currently working with cybersecurity experts to conduct a thorough forensic investigation to assess the full impact of the incident. The company emphasized that the confidentiality, integrity, and availability of its systems are paramount to its operations and customer service.
MTN Ghana has assured its customers that the privacy of their information is a top priority. The company is committed to safeguarding the integrity of its systems and maintaining the trust placed in them by customers and stakeholders. MTN plans to contact the affected customers directly.
