New ECG prepaid meters raises concerns, PURC to audit them
An audit of the new prepaid meters installed by the Electricity Company of Ghana (ECG) and the Northern Electricity Distribution Company Limited (NEDCo) across the country is underway.
Spearheaded by the Public Utilities Regulatory Commission (PURC), the audit aims to verify whether the new prepaid meters align with the commission’s tariff reckoner to ensure accurate billing and tariff application.
The exercise comes in response to numerous complaints by consumers regarding overbilling issues after their existing meters were replaced.
The audit, therefore, would provide valuable insights into the functionality of the new meters and identify potential discrepancies.
The Executive Secretary of the PURC, Dr Ishmael Ackah, who made this known to the media at a forum in Accra last Monday, stated that the commission was engaging with the utilities in an attempt to help resolve the concerns.
“We are testing some of the meters to see whether they are in line with our tariff reckoner, when we are done, we will issue a statement on our findings,” he said.
