Susan Yawson Champions Collaboration to Drive Ghana’s Fintech Growth

Susan Yawson, Chief Finance Officer of MobileMoney Fintech LTD (MMFL), emphasized the vital role of effective teamwork in sustaining growth, trust, and innovation within Ghana’s fast-growing fintech industry.

Addressing industry leaders during the 2026 MobileMoney FinTech LTD Stakeholder Engagement in Accra, she called for moving beyond isolated innovations toward coordinated efforts to enhance digital financial services for millions of Ghanaians.

Ms. Yawson highlighted that collaboration is now critical for building a resilient and inclusive digital finance ecosystem. She noted the Partner Exchange was designed to foster such collaboration, focusing on sharing practical solutions to benefit users who rely on digital finance daily.

The event, themed “Leading FinTech Solutions for Our Collective Progress – Do More with MoMo,” attracted regulators, fintech companies, banks, corporate clients, and industry groups, including the Bank of Ghana, Ghana Interbank Payment and Settlement Systems, and the Cyber Security Authority, with key executives from MTN Ghana and its mobile money unit.

Discussions centered on pressing issues like the rising threat of fraud, which erodes public confidence, highlighting structural weaknesses in anti-fraud measures such as poor information sharing, limited real-time cooperation, and low consumer awareness.

Yawson stressed that tackling these problems requires trust, transparency, and shared responsibility among stakeholders. She pointed out that the forum aimed to go beyond dialogue to concrete action, with participants expected to agree on specific interventions to improve collaboration, fraud prevention, and service quality across the mobile money value chain.

The event intended to foster trust, exchange practical ideas, explore growth opportunities, and address critical challenges. A dedicated fraud prevention session revealed evolving tactics by criminals and the need for coordinated responses, emphasizing that without data sharing, efforts would remain fragmented.

Discussions also covered sustaining mobile money agents and aligning regulation with innovation for continued growth. Ms. Yawson expressed hope that the engagement would strengthen relationships and produce actionable steps, with a follow-up within 30 days to review progress and support required.

Building on earlier 2025 events, the forum underscores the industry’s recognition of sustained dialogue and partnerships in overcoming upcoming challenges. Ghana’s ambition to lead in West Africa’s digital finance sector depends on institutions collaborating to manage shared risks and deliver secure, innovative, inclusive solutions.

Ms. Yawson remains optimistic that the Partner Exchange signals a more collaborative future, encouraging participants to network, solve problems, and grow together in 2026.